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Physically challenged passengers

At Olympic Air we aim to provide you with safety and comfort via high quality services and solutions throughout the entire duration of your flight; Your needs are our priority in all our services and activities.

Olympic Air provides all the necessary services to ensure that passengers with special needs can enjoy a comfortable flight and board the aircraft with absolute security.

Passengers with special needs can transport 2 items of mobile equipment at no extra cost.  Please keep in mind that mobile equipment used for sports can also be transported free of charge as long as it is included within the above two item allowance. (two pieces in total)

If you require assistance at the airport due to a age, disability or any other medical condition you can either request special assistance on line during the booking process or via My booking or contact our reservations department 48 hours prior to your flight.  Our reservations department is available 24 hours a day at 8018010101 (calls from local landline) or at +30 2103550500 (calls from mobiles and international calls).

In case you want or need to travel after surgery, a certificate from your doctor specifically saying that you can travel is necessary.

In order to simplify the boarding process, please be advised that you can Check-in on line 48 hours prior to your flight and print your boarding pass at the airport.  Athens International Airport "Eleftherios Venizelos" and Thessaloniki Airport "Makedonia" offer special  check-in counters exclusively for people with special needs. Please note that you must arrive at the airport at least 60 minutes prior to your flight. 

In order to ensure that all the appropriate assistance arrangements have been made, please submit your request upon booking your ticket or no later than 48 hours prior to your departure.

In flight Oxygen supply
In order to ensure oxygen provisions during the flight, your attending physician must complete all necessary forms and provide details regarding your health and confirming that you can travel.  In addition, the oxygen bottle should be suitable for use on an aircraft (airplane type) and must also be accompanied by the corresponding documentation, which will certify its suitability for use during the flight. For detailed instructions on how to apply and ensure this process, please contact the Company's Reservation department: Tel. 801 8010101 from landline or 210 3550500 from mobile.

You are able to travel on any Olympic Air flight until the end of the 36th week of pregnancy.  After the 36th week of pregnancy you will not be able to board any Olympic Air flight. 

Carriage with stretcher
Carriage of a passenger on a stretcher is provided on domestic flights and International flights via Airbus aircraft and strictly operated by Aegean Airlines. If you require this service, you must inform us at least 48 hours prior to your flight. For more information, please contact the Reservation Department: Tel. 801 801 0101 from a landline or 210 3550 500 from a mobile phone or International calls.