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Physically challenged passengers

At Olympic Air, we aim to provide safety and comfort throughout the entrie duration of your flight; this is why we have established standards for services responding to your special needs. Among others, we offer the following:

  • Reception and escort services for the hearing and visually impaired
  • Wheelchair service to and from the aircraft
  • Special Meals (valid only on international flights)

Furthermore, the ground crew and the cabin crew will be at your disposal during the flight, so as to facilitate your boarding and disembarkation as well as your journey.

These services are available to you, provided that you inform us on your particular needs when booking your flight. If there is a health problem, or if you have recently undergone surgery, you should consult your doctor before flying.

By clicking on the relevant link to the right, you can download the necessary medical form that you need to complete and get signed by your attending physician in order to travel. The completed and signed form must then be submitted to the ticket office where you made your booking so you can obtain the company's doctor approval for your travel.

Special services for passengers with special needs

Olympic Air, with main priority the excellent service of all passengers, takes all measures to provide passengers with special needs services within the airport premises.

If special assistance from our trained staff is needed during check in and boarding or if wheelchair transportation is required for boarding and disembarking the aircraft, please be sure to inform us when you book your ticket. Your wheelchair can be transported free of charge in addition to the normal baggage allowance. If you are in a postoperative period you will need a medical certificate which permits you to travel.

If you have specific needs and require assistance at the airport, please contact the Ticket Reservations Department, which is available daily 24 hours at 801 801 0101 (local calls within Greece) or +30 210 3550500 (mobile or international calls).

Note: In order to allow for adequate preparations when booking a flight including the above services, please make sure to contact us at least 48 hours before the date of the flight.